# Agentive Group > Agentive Group is an AI agent for mortgage brokers in Australia. It replies to new enquiries quickly and books a first meeting, collects the fact find details from the client, chases and checks payslips, bank statements and ID against the lender's checklist, drafts the best interests duty notes from what the broker recorded, and tracks each application from submission to approval and settlement with clear client updates. The broker chooses the lender and product, gives every credit recommendation and submits every application. It never gives credit advice or tells a client which loan to take. ## What the AI agent does - [An AI agent that runs the fact find](https://agentivegroup.au/services/fact-find/): A mortgage broker fact find records the client's income, living expenses, assets, debts, credit history and goals, so the broker can assess what loan is not unsuitable and meet the best interests duty. The Agentive Group AI agent sends the client your fact find, collects the answers in plain language, checks them against the documents provided, flags gaps or conflicts and has a clean summary ready before the broker meets the client. - [An AI agent that chases and checks loan documents](https://agentivegroup.au/services/loan-documents/): The home loan documents required usually include photo ID, recent payslips or tax returns, bank statements, details of debts and savings, and the contract of sale, with extra items for self employed borrowers or a refinance. The Agentive Group AI agent sends each client a plain list for their lender, sends friendly reminders, checks each document is recent, complete and matches the fact find, and tells the broker when the file is ready. - [An AI agent that drafts your best interests notes](https://agentivegroup.au/services/best-interests-duty/): Since January 2021, the best interests duty requires mortgage brokers to act in the client's best interests when giving credit assistance, and to keep records showing how they did it. The Agentive Group AI agent drafts those notes from the broker's meeting notes, the fact find and the options the broker compared, in your licensee's format. It never decides what is in the client's interest. The broker checks, edits and finalises every note. - [An AI agent that tracks every loan to settlement](https://agentivegroup.au/services/loan-tracking/): Home loan settlement is the day the lender pays the funds and the buyer takes ownership, and getting there means meeting approval conditions, valuations and loan documents on time. The Agentive Group AI agent tracks each application from submission, notes conditions the lender sets, chases what is needed, sends clients and conveyancers clear updates and flags any risk to the settlement date for the broker. - [An AI agent that follows up every new enquiry](https://agentivegroup.au/services/enquiry-follow-up/): Mortgage broker leads go cold quickly, because borrowers often contact several brokers and work with the first one who replies. The Agentive Group AI agent answers new enquiries from your website, email and referral partners quickly, asks a few simple questions about what the client wants, books a first meeting in the broker's calendar and follows up politely if they go quiet. It never quotes rates or recommends a loan. ## Guides - [AI agent for mortgage brokers: a practical guide](https://agentivegroup.au/ai-agent-for-mortgage-brokers/) - [Will AI replace mortgage brokers?](https://agentivegroup.au/will-ai-replace-mortgage-brokers/) ## Common questions - What is an AI agent for mortgage brokers? An AI agent is a digital loan processor for a broking business. It follows up enquiries, runs fact finds, chases and checks documents, drafts best interests notes and tracks files to settlement, with brokers approving the important steps. - How is it different from broker software? Broker software is where your client and loan records live. An AI agent does the work inside it and hands your brokers drafts and checks to approve. - Who is Agentive Group for? Australian mortgage brokers, from solo brokers working under an aggregator to broking businesses with several brokers and loan processors. - Does it give credit advice? No. Choosing the lender and product and giving the credit recommendation stay with the broker. The agent only handles the admin. - Does it submit applications to lenders? No. It gets the file ready and tells the broker it is complete. The broker reviews and submits it. - Is client information secure? It works only in the systems you connect, logs every action and handles information under the Australian Privacy Principles. - How much does it cost? A fixed monthly fee based on brokers and loan volume. Book a demo for a quote. ## Locations - [AI agent for mortgage brokers in Sydney, NSW](https://agentivegroup.au/locations/sydney/) - [AI agent for mortgage brokers in Melbourne, VIC](https://agentivegroup.au/locations/melbourne/) - [AI agent for mortgage brokers in Brisbane, QLD](https://agentivegroup.au/locations/brisbane/) - [AI agent for mortgage brokers in Perth, WA](https://agentivegroup.au/locations/perth/) - [AI agent for mortgage brokers in Adelaide, SA](https://agentivegroup.au/locations/adelaide/) ## Contact - Book a demo: https://agentivegroup.au/book/ - Email: hello@agentivegroup.au